Sales Policy – SHINEALI

Effective Date: March 8, 2025

At SHINEALI, we are committed to providing you with a smooth and enjoyable shopping experience. Please read our sales policy to understand our procedures for order processing, shipping, payment, and promotions.

1. Order Processing

Orders are processed within 24-48 hours of being placed. Once your order is processed, you will receive a confirmation email with the details of your purchase and an estimated delivery timeframe. If there are any issues with your order, our customer service team will promptly notify you.

2. Shipping and Delivery

We offer multiple shipping options to meet your needs, including standard and expedited delivery. Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
    A tracking number will be provided once your order is dispatched, allowing you to track your package.

3. Payment Methods

SHINEALI accepts a range of payment methods for your convenience, including:

  • Major credit cards (Visa, MasterCard, American Express)
  • Debit cards
  • Online payment systems (e.g., PayPal)

All transactions are processed securely to ensure that your information is protected.

4. Sales Tax

Sales tax is applied to purchases according to your shipping address and local regulations. The applicable tax amount will be calculated and displayed at checkout before you complete your order.

5. Special Offers and Promotions

SHINEALI frequently offers promotions, discounts, and special deals. All promotional offers are subject to their own terms and conditions, which will be provided during the promotion period. Please note that some sale or promotional items may have limited availability and may not be eligible for returns or exchanges.

6. Product Availability and Pricing

All products listed on our website are subject to availability. We strive to keep our inventory updated, but if a product is out of stock or unavailable, we will contact you to offer alternatives or arrange a refund. Prices are displayed in USD and may change without prior notice.

7. Order Modifications and Cancellations

If you wish to modify or cancel an order, please contact us as soon as possible at info@shineali.xyz or call 307-621-0431. Once an order has been processed and shipped, we may not be able to make changes or cancel it.

8. Customer Support

Our customer service team is here to assist you with any questions or issues regarding your order, product, or payment. Feel free to contact us via email or phone.

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Thank you for shopping with SHINEALI – your trusted destination for the latest fashion trends!